Webinars

Helping co-workers through difficult emotions

People are emotional beings and the most powerful emotions can inhibit our relationships, our everyday routine, and our job, particularly if those emotions are negative or not helpful.

Ideal for

Professional and Personal Development

Category

Webinar

Dates

Upon Request

Location

Zoom Platform

Duration

1 session Χ 60' minutes

Objectives / Needs

Participants will:

Use a teach-back process to learn about the four stages associated with moving others through their emotions, from being confrontational to a state of acceptance
Be introduced to some of the core skills that will enhance this emotional progression through the four stages

Webinar units

To explain where emotions come from and what triggers them
A practical guide for a four-stage process to manage and handle someone else's emotions, so that the relationship becomes and remains a positive one
To learn a range of interpersonal skills that will support the transition between each of the stages of the process
To identify key actions to implement after the session

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Related files