Articles

The importance of Digital Customer Experience
17/6/2021
Two ways to boost Customer Loyalty!
24/5/2021
Time to reconsider Engagement: Beliefs, Perceptions, Expectations, Experiences
19/3/2021
What CX is NOT about - 5 practices for CX success
22/2/2021
Great People Make a Great Difference
3/10/2017
Getting the Right Research to Build Lifelong Customer Loyalty
19/9/2017
Do not forget... Memory matters!
5/9/2017
The Problem of Nice Customers
1/8/2017
Doing the right things right!
18/7/2017
Necessary But Not Sufficient
27/6/2017

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HQ: 286 Kifisias Ave., Halandri 152 32, Athens, Greece
Tel: +30 210 32 59 350
Fax: +30 210 32 59 380
info@optimalhrgroup.com